Exclusive Training Programmes
for Superyachts & Private Estates
SUPERYACHTS • PRIVATE ESTATES
Food & Beverage Service
Beverage Craft
Specialist Hospitality Skills
CHAMPIONSHIP WINNER
Modern High Tea Ceremony
HEAD JUDGE
Mixology World Championships
20+ YEARS TRAINING DELIVERY
Europe • Middle East • Asia • United States
By Rob Rademaker
SUPERYACHTS • PRIVATE ESTATES
Expand the service repertoire. Create the remarkable.
SPECIALIST PROGRAMMES
EXCLUSIVE PROGRAMMES
Expand the Repertoire. Create the Remarkable.
Expand the Repertoire. Create the Remarkable.
Select your programme
“Our trainer introduced us to the concept of sprezzatura — making exceptional service feel natural, confident and effortless.”
Elena • Chief Stewardess
110m Superyacht
“Knowledge can be documented,
confidence has to be trained”
“Knowledge can be documented,
confidence has to be trained”
“Knowledge can be documented,
confidence has to be trained”
Master the essentials. Set the standard.
CORE DISCIPLINES
Master the essentials. Set the standard.
CORE DISCIPLINES
Master the essentials. Set the standard.
SELECT YOUR PROGRAMME
“As a chef, bartending & mixology gave me a fresh perspective on how food and drinks can complement each other — and it was a lot of fun. It also brought the kitchen and service team closer together.”
Mateo · Private Chef · Private Estate,
Santa Barbara, California, USA
“As a chef, bartending & mixology gave me a fresh perspective on how food and drinks can complement each other — and it was a lot of fun. It also brought the kitchen and service team closer together.”
Mateo · Private Chef · Private Estate,
Santa Barbara, California, USA
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Get to know the team and service environment
Review existing standards and SOPs
Assess team experience and current skill levels
Identify operational priorities and service challenges
Define clear learning objectives
Align the training programme with guest expectations and operational needs
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Learn through clear expert demonstrations
Apply new techniques through practical exercises
Receive immediate and constructive feedback
Refine skills through repetition and guided practice
Strengthen communication and teamwork
Build confidence in applying agreed service standards
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Apply skills in realistic and live service situations
Read guest cues, preferences and expectations
Adapt confidently to changing circumstances
Communicate effectively throughout service
Maintain standards and composure under pressure
Reflect on performance and identify opportunities for improvement
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Reinforce agreed service standards
Convert learned skills into consistent daily habits
Review service delivery and operational performance
Fine-tune execution where needed
Support continued internal team development
Create a roadmap for ongoing improvement and future training
TRAINING APPROACH
ADVISORY
Where could your operation be stronger, smoother or more consistent?
• GUEST JOURNEY
• TEAM STRUCTURE
• SOP DEVELOPMENT
• BEVERAGE PROGRAM DEVELOPMENT
• TRAIN THE TRAINER
• LIVE SERVICE COACHING
Where could your operation be stronger, smoother or
more consistent?
Complementing our training programmes, we work alongside your team to review, refine and strengthen service operations.
Ready to strengthen your operation?
LET’S TALK
Discuss your training or advisory requirements directly with Rob.
Discuss your training or advisory requirements directly with Rob.