Luxury
Hospitality Training
Superyachts · Private Estates
Food & beverage service · Beverage craft · Specialist hospitality skills
Championship Winner
Modern High Tea
Head Judge
Mixology World Championships
Training delivered across
Europe · Middle East · Asia · United States
YOUR PROGRAMME. YOUR GOALS.
Build a Programme That Fits
Choose from food & beverage service, beverage craft and specialist hospitality skills. Tell us about your team, operation and goals, and we shape the right programme around them.
Build My Programme
FEATURED PROGRAMME
Championship High
Tea Ceremony
A signature tea-led programme built around pairings, presentation and guest experience.
View ProgrammeOPERATIONAL ADVISORY
Operational Advisory
Practical advisory support for standards, structure and service performance.
Explore AdvisoryWhy Work with the Academy
Build around the operation
Training shaped around the reality of your environment.
Ready for the unexpected
Standards that hold under real service pressure.
Specialist depth for one partner
Distinctive expertise across service and beverage craft.
What Clients Say
“Felt safe to make mistakes”
Chief Stewardess — 110m superyacht
“Wish the training was longer”
Private Chef — Santa Barbara private estate
YOUR PROGRAMME. YOUR GOALS.
Ready to Discuss Your Programme?
Tell us what you are looking for and we will shape the right programme for your operation.
Build My ProgrammeBESPOKE TEAM DEVELOPMENT
Training Programmes
We train superyacht and private estate teams across food & beverage service, beverage craft and specialist hospitality skills.
Build My Programme
Exclusive programmes
Championship High Tea Ceremony
A signature tea-led programme built around pairings, presentation and guest experience.
Explore this programme
What we cover
- Guest preferences, theme and cultural references
- Tea selection, origins and ingredient research
- Tea-led food pairings and beverage craft
- Hot, cold, alcoholic and non-alcoholic creations
- Storytelling and multisensory presentation
- Service and galley collaboration
- Rehearsal, sequencing and final presentation
The outcome
A distinctive high tea concept delivered as one flowing guest journey.
Exclusive programmes
Shisha Skills & Tradition
Traditional preparation, considered service and creative presentation tailored to the guest.
Explore this programme
What we cover
- Equipment, bowl styles and complete setup
- Bowl preparation and packing
- Heat and charcoal management
- Hygiene and service safety
- Guest explanation and changing requests
- Scenario-based timing and service flow
- Creative serves and tea or coffee pairings
The outcome
Confident control of preparation, heat management and personalised service.
Exclusive programmes
Artisan Ice Carving
Transforming ice into a bespoke element of service, shaped to the drink and occasion.
Explore this programme
What we cover
- Safe tool handling and workstation setup
- Working from clear ice blocks
- Cubes, spheres, spears and custom shapes
- Cracked, crushed and shaved ice
- Melt rate, dilution and temperature
- Glassware and drink matching
- Controlled guest-facing presentation
The outcome
Precisely shaped ice that supports the drink and adds a considered service detail.
Exclusive programmes
Fine Water Service & Pairing
Elevating water through mineral profile, texture, temperature and food pairing.
Explore this programme
What we cover
- Sources and mineral composition
- TDS and flavour perception
- Still and sparkling comparisons
- Carbonation, temperature and mouthfeel
- Pairing with dishes and wine
- Water selection and stock planning
- Guest recommendations and service sequence
The outcome
A considered water programme integrated into the dining experience.
Exclusive programmes
Sake Service & Pairing
Exploring sake through style, temperature, flavour and pairing.
Explore this programme
What we cover
- Main sake styles and production
- Sensory comparison and flavour profiles
- Warm and chilled service
- Glassware and presentation
- Umami, texture and pairing
- Contemporary serves and selected cocktails
- Guest preferences and themed occasions
The outcome
Flexible, confident sake service connecting knowledge, pairing and presentation.
Exclusive programmes
Caviar Service & Vodka Pairing
Product knowledge, precise handling and refined tableside presentation.
Explore this programme
What we cover
- Caviar types, origin and grading
- Texture and flavour comparison
- Quality, storage and temperature
- Opening, presenting and portioning
- Utensils and accompaniments
- Vodka styles and serving temperature
- Pairing and tableside sequence
The outcome
A polished caviar and vodka experience with careful handling and informed pairing.
Exclusive programmes
Sense of Place Mixology
Turning local ingredients and culture into a signature drink experience.
Explore this programme
What we cover
- Local market and ingredient exploration
- Quality, flavour and authenticity
- Concept and recipe development
- Balance, aroma and presentation
- Service and culinary collaboration
- Structured judging and feedback
- Final signature serve and storytelling
The outcome
The creative judgement to turn a destination into a distinctive signature drink.
Core disciplines
Food & Beverage Service
Precise service, seamless coordination and confident delivery.
Explore this programme
What we cover
- Service styles and methods
- Mise-en-place and team coordination
- Pantry organisation and service readiness
- Table setting and presentation
- Protocol, etiquette and sequence
- Technique, movement and body language
- Beverage presentation and service
- Tableside preparation and finishing
The outcome
Greater consistency, stronger team flow and assured delivery across guest occasions.
Core disciplines
Functional Beverages
Flavour-led beverage creation for different guest preferences and moments of the day.
Explore this programme
What we cover
- Fruits, vegetables, herbs and botanicals
- Juicing, blending and cold preparations
- Infusions, extracts and brewing
- Dairy and non-dairy bases
- Texture, temperature and flavour balance
- Morning, afternoon and evening menus
- Guest preferences and recipe development
- Individual and shared presentation
The outcome
A varied beverage repertoire with coherent menus tailored to the guest's daily rhythm.
Core disciplines
Tea Culture & Craft
Tea as a global craft, from origin and brewing to international service traditions.
Explore this programme
What we cover
- Origins, production and categories
- Selecting teas for guest and occasion
- Water, temperature and brewing variables
- Leaf quantity and infusion time
- Matcha, chai and regional preparations
- Condiments and accompaniments
- Hot, iced and cold-brew techniques
- Teaware, presentation and service
The outcome
Consistent preparation and confident selection across a range of tea styles.
Core disciplines
Wine List Mastery
Turning your existing wine list into team-ready knowledge.
Explore this programme
What we cover
- Your wine list, regions and styles
- Storage, cellar organisation and temperature
- Bottle condition and service readiness
- Opening, presentation, pouring and glassware
- Decanting and filtering
- Clear wine descriptions and recommendations
- Tasting from your existing selection
- A manual tailored to your wine list
The outcome
The ability to handle, describe, recommend and serve your selection with confidence.
Core disciplines
Luxury Spirits Service
Category knowledge, sensory evaluation and assured guest guidance.
Explore this programme
What we cover
- Spirit categories and regional distinctions
- Production, maturation and flavour
- Structured tasting and sensory vocabulary
- Glassware and serving temperature
- Tableside preparation and finishing
- Presentation and storytelling
- Guest-led recommendations
- Food, cigar and after-dinner pairings
The outcome
Sharper product judgement and confident, relevant spirits recommendations.
Core disciplines
Coffee Techniques & Service
Better control of extraction, texture and presentation throughout service.
Explore this programme
What we cover
- Origins, varieties and roast profiles
- Espresso extraction and grind calibration
- Milk texture and temperature
- Classic espresso-based drinks
- Iced coffee and cold preparations
- Arabic, Turkish and international styles
- Tableside presentation and accompaniments
- Workflow and consistency
The outcome
Reliable preparation across coffee styles and a smoother service workflow.
Core disciplines
Cigar Selection & Rituals
Informed selection, careful preparation and discreet guest service.
Explore this programme
What we cover
- Origins, regions and cigar styles
- Construction, vitolas and shapes
- Humidor management and cigar condition
- Guest preferences and selection
- Cutting, lighting and handling
- Aroma and flavour recognition
- Etiquette and presentation
- Beverage pairings
The outcome
Thoughtful recommendations and polished service matched to the guest and occasion.
Core disciplines
Bartending & Mixology
Strong bar fundamentals, balanced drinks and confident adaptation.
Explore this programme
What we cover
- Bar setup and mise-en-place
- Cocktail families and classic structures
- Balance, dilution, temperature and texture
- Tools, techniques and glassware
- Aroma, layering and flavour progression
- Garnishing and finishing
- Low- and no-alcohol adaptation
- Workflow, hygiene and consistency
- Shared serves and personalised recipes
The outcome
Sound technical judgement for consistent preparation and creative guest-led service.
INSIDE YOUR OPERATION. ALONGSIDE YOUR TEAM.
Training Approach
01 · Align
We discuss the team, service environment and goals to establish the right starting point.
02 · Develop
Demonstration and guided practice build product understanding, technique and judgement.
03 · Apply
Realistic scenarios connect new skills with timing, guest expectations and team coordination.
04 · Sustain
Review, feedback and agreed next steps help the team maintain and develop its standards.
YOUR PROGRAMME. YOUR GOALS.
Ready to Discuss Your Programme?
Tell us what you are looking for and we will shape the right programme for your operation.
Build My ProgrammeINSIDE YOUR OPERATION. ALONGSIDE YOUR TEAM.
Operational Advisory
Practical support for service standards, team structure and confident delivery in superyacht and private estate environments.
Discuss Your OperationTurn standards into everyday practice.
We work alongside your team to review, refine and strengthen the operation. The focus is on clear priorities, usable routines and service that holds together in real conditions.
01
Guest Journey
Review the experience across key touchpoints, connecting preparation, service flow and attention to detail.
02
Team Structure
Clarify roles, responsibilities and communication so the team can work together with greater consistency.
03
Beverage Programme Development
Shape selection, presentation and service around guest expectations and the realities of the operation.
04
SOP Development
Translate service standards into clear front- and back-of-house routines the team can use every day.
05
Train the Trainer
Develop internal trainers with the structure, delivery skills and tools to pass on knowledge and maintain standards.
06
Live Service Coaching
Work alongside the team during service, with observation, focused feedback and coaching connected to actual situations.
Shaped around your operation
Review
Understand the service environment, team and current priorities.
Refine
Agree workable improvements, responsibilities and service routines.
Embed
Connect the recommendations with training, coaching and follow-through.
YOUR PROGRAMME. YOUR GOALS.
Ready to Discuss Your Programme?
Tell us what you are looking for and we will shape the right programme for your operation.
Build My ProgrammeRADEMAKER HOSPITALITY ACADEMY
Meet the Founder
Rob Rademaker — trainer, advisor and championship winner.
Experience belongs
in the operation.
Rob Rademaker founded the Academy to bring real-world hospitality experience back to where it matters most: the floor, the guest experience and the daily operation.
With more than 25 years in hospitality and over 20 years in training and development, his background spans superyachts, private estates, palace environments and international beverage education.
The Academy brings that experience together in bespoke training and advisory, shaped around the people and environment in which service happens.
Build My Programme“Knowledge can be documented,
confidence has to be trained.”
SELECTED EXPERIENCE & EXPERTISE
A background that informs the training.
25+ Years in Hospitality
Operational experience across hospitality venues, private residences and superyachts.
20+ Years in Training & Development
Developing people, service standards and operational performance through tailored training.
International Training Experience
Training and professional education delivered across Europe, the Middle East, Asia and the United States.
Superyachts & Fleet Training
Training and service development for individual superyachts and multi-vessel fleets.
Private Estates & Palace Environments
Tailored development connected to the team, service standards and guest experience.
New-Build Superyacht Support
Advisory and operational support preparing interior teams for onboard service.
Head Judge — Mixology World Championships
Assessing technical execution, creativity, precision, presentation and guest experience.
Championship Winner — Modern High Tea
Pairing expertise, storytelling and multisensory design, with subsequent World Championship participation in Sri Lanka.
YOUR PROGRAMME. YOUR GOALS.
Ready to Discuss Your Programme?
Tell us what you are looking for and we will shape the right programme for your operation.
Build My ProgrammeYOUR PROGRAMME. YOUR GOALS.
Build My Programme
Select the training that interests you. Tell us about your team and goals, and we will shape a bespoke programme around them.
1. Choose your training
Select as many as you like. Unsure where to start? Leave the selection open and tell us what your team needs.
No programmes selected yet.
2. Tell us about your operation
LET’S START WITH YOUR OPERATION
Enquire
Discuss training, advisory or a combination of both.
A programme starts
with a conversation.
Tell Rob about your team, operation and priorities. Together, we can identify the most relevant training and support.
Based in Amsterdam, The Netherlands
Training delivered across Europe, the Middle East, Asia and the United States.